The Battle for My Shredder's Soul

Recently, my beloved privacy bodyguard, a crosscut medium-duty shredder from Staples, died. The product was still in purgatory (or maybe on life support) until last rites were finally performed when the customer services representative at Staples said that the product was no longer under warranty (1.8 year old product, 1 year warranty) and it would not be worth it to fix the poor thing. I asked, dutifully, if Staples recycled their short-lived shredders and the representative replied curtly, "No." I hung up but continued to battle for my shredder's soul in an email to Staples. Their reply:

"I appreciate the time you have taken to contact Staples, Michelle. I am sorry to hear your Staples Shredder is not working properly. Staples shredders are backed with a 1 year full warranty and a 10 year cutter warranty, which is the similar or longer than most competitors warranties, so I assure they are not made to be a throw away product. Unfortunately Staples does not currently offer a recycling program for shredders specifically. However it may be able to be recycled under the technology recycling program."

Of course, Staples' technology recycling program does not cover shredders (which I guess are not technological enough to qualify). Additionally, they charge you ten dollars to voluntarily get rid of their waste, which I find outrageous. Never mind that I spent a $100 on a shredder that lasted less than two years (with shockingly moderate use I might add) but now I have to throw my unfortunate office product onto the heap, where it will still be in a 1000 years. Why, Staples, why?